I asked my therapist if I can see her twice a week because I feel I need the extra support. However, she said she can't do that because the counseling center's liability insurance says people who need to be seen more than once a week are a liability problem and need a higher level of care. I applied for the higher level of care a few times but they said I don't qualify. A few months ago I went to the psych ER but they sent me home saying I should seek outpatient treatment. Now my case manager gave me the contact info of a person to go to with complaints about not getting services so I guess that is my next step. Ugh, so fed up though, mental health care shouldn't be so hard to access.