Another Rant

Catsmother

Thoughtful Member
Posts
8,257
Reaction score
2,587
This morning I had a table and chairs delivered from The Range, My husband assembled the table then noticed it was scratched, I of course phoned customer service and told me to take a pic and email it them, they told me that they won't exchange or refund me because it has been assembled and can only offer me a £20 voucher. Fuming isn't the word.

This is a pic of the scratches.

[Talk Mental Health.com] Another Rant
 

Foxy

Honest Member
Posts
1,379
Reaction score
1,375
Do you have a Department of Consumer Affairs or Better Business Bureau you can report them to? We have these agencies in the states.

Hopefully you can find stain sticks that match the color.

 

Gibby

Giving Member
Posts
488
Reaction score
412
that is day light robbery! complain again I would , had a similar thing happen with IKEA but they refunded me and told me to keep the old unit they didnt even want it back
 
Top Bottom