Another Rant

Catsmother

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This morning I had a table and chairs delivered from The Range, My husband assembled the table then noticed it was scratched, I of course phoned customer service and told me to take a pic and email it them, they told me that they won't exchange or refund me because it has been assembled and can only offer me a £20 voucher. Fuming isn't the word.

This is a pic of the scratches.

[Talk Mental Health.com] Another Rant
 

Foxy

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Do you have a Department of Consumer Affairs or Better Business Bureau you can report them to? We have these agencies in the states.

Hopefully you can find stain sticks that match the color.

 

Gibby

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that is day light robbery! complain again I would , had a similar thing happen with IKEA but they refunded me and told me to keep the old unit they didnt even want it back
 

Pitszal

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That is ridiculous! Put in a complaint to the Better Buisiness Bureau for sure!!!
 
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